For over a decade, PUSH has consistently upheld the principles of integrity and expertise in serving its customers. We are dedicated to providing comprehensive customer-oriented services, covering pre-sales, in-sales, after-sales, and extended services.
Pre-sales Services:
- Providing valuable consultations
- Offering product configuration suggestions and assistance
- Helping customers find the instruments they need
- Providing logistics planning and estimated quotations
In-sales Services:
- Ensuring product safety during shipment
- Offering installation and operation guidance through instructional videos
- Supplying necessary certificate documents
- Providing free training sessions
After-sales Services:
- Furnishing complete and detailed product profiles, documenting equipment models, configurations, installation environments, and other information to facilitate rapid service provision for customers
- Regularly or indefinitely conducting technical reviews to ensure customers are promptly informed of the latest technological advancements from PUSH
- Offering maintenance advice and guidance for product usage
- Providing remote professional technical support
- Assigning dedicated representatives to provide online assistance at any time
- Offering free replacement of spare parts
Extended Services:
- Establishing a global service network to provide exclusive services for customers
- Sharing the latest industry news
- Offering reorder discounts
- Providing spare parts for a fee
- Sharing information on the latest products from PUSH
Through these services, PUSH is committed to providing customers with superior and comprehensive service, ensuring customer satisfaction and trust.